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Trust Centre

Security and privacy, explained precisely.

Accounting firms handle sensitive company information. This page describes how Doconti is organised — and we only publish what has been verified.

How the platform is organised

Available

Separation between firms

All business data belongs to a firm, and database access rules only let each firm see its own records.

Available

Separation between firm and companies

Client company accounts do not belong to the firm: they only access their own company's data, through the portal.

Available

Role-based permissions

Master, administrator, accountant, assistant and client have distinct permissions, enforced in the menu and on the server.

Available

Private document storage

Files are kept in private storage organised by firm and company, with no public links.

Available

Access by invitation

Team members and companies join through individual, time-limited invitations sent by the firm.

Available

AI with human decisions

AI reading runs at the firm's request, using the user's own session. Suggestions are reviewed and validated by the team.

When a company changes firm

Available

A company can only be active in one firm at a time. The firm's master user can release the client so another firm can register it — without any firm learning which other firm holds the company.

Protected Transfer

Product vision

Our vision is that changing accountant should be orderly: the company authorises it and the document history moves securely to the new firm. This feature is not available yet.

Being validated

The following topics are being documented and will only be published once verified technically and contractually:

  • Data location and sub-processors
  • Encryption and backups
  • Use of data by AI providers
  • Full archive export
  • Certifications and audits

Security or privacy questions?

Write to us. We will reply with concrete, verified information.

info@doconti.pt